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Return Policy
Shipping & Returns via USPS
All orders are shipped through the United States Postal Service (USPS). Once an order has been shipped, you will receive a tracking number via email. Please allow 3–5 business days for processing and 3–7 business days for shipping within the U.S.
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Returns & Exchanges
We want you to love your purchase! If you are not completely satisfied, you may request a return or exchange within 14 days of delivery. To be eligible for a return: Item(s) must be unused, unworn, and in the same condition as received. Item(s) must be returned in the original packaging. Proof of purchase (receipt or order number) is required. Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend returning items via USPS with tracking for your protection. To start a return, please contact us at joelgibsonjr@yahoo.com with your order number and reason for return. We’ll provide USPS return instructions and a shipping label if applicable.
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Non-Returnable Items
Digital downloads or music files / Gift cards / Clearance or sale items / Personalized or custom-made products
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Refunds
Once your return is received and inspected, you’ll receive an email notification confirming approval or denial. If approved, your refund will be processed back to your original payment method within 5–7 business days.
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Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact USPS first to file a claim. Then email us at [your contact email] with your claim number and order details, and we’ll help ensure it’s resolved quickly.
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